1️⃣ How to Check If Your Product Has a Warranty?
🔹 The warranty status is mentioned on each product page.
🔹 If no warranty is mentioned, the product is not covered under warranty.
🔹 Warranty duration varies by product (e.g., 6 months, 1 year, or no warranty).
🔹 IMPORTANT: Warranty is valid only if registered within 7 days of purchase.
2️⃣ Warranty Coverage (Eligible Products)
✅ Products with a warranty are covered for [6 months/1 year] from the date of purchase.
✅ Covers manufacturing defects, technical malfunctions, and certain product failures.
✅ Includes repair or replacement, depending on the issue.
📌 ⚠️ Warranty Registration Required:
- To claim the warranty, you must register within 7 days of purchase.
- Warranty registration can be done here- (Little Rishi warranty registration page).
- Products not registered within 7 days will not be eligible for a warranty claim.
3️⃣ Products NOT Covered Under Warranty
❌ Products without a warranty mention on their product page.
❌ Replacement products received under a warranty claim DO NOT have a new warranty.
❌ Damage due to misuse, accidents, water exposure, or unauthorized repairs.
❌ Physical damage, water damage, or wear and tear.
❌ Accessories (cables, adapters, batteries) unless otherwise stated.
❌ Products that were not registered for warranty within 7 days of purchase.
4️⃣ How to Claim Your Warranty?
🛠 Step 1: Register Your Warranty (Within 7 Days)
- If your product is covered, register your warranty within 7 days (Little Rishi warranty registration page).
📩 Step 2: Submit a Warranty Claim
- Send an email to care@pipabase.com with:
- Order ID
- Product details & issue description
- Warranty Confirmation Email
- Purchase invoice
- Clear images/videos of the defect
📦 Step 3: Return the Faulty Product
- The defective product must be shipped to our service center for inspection.
- Customers are responsible for the shipping cost to our address.
- Once received and inspected, we will process the warranty claim.
🚀 Step 4: Warranty Resolution
- If eligible, we will repair or replace the product and ship it to the registered address.
- If the product is not repairable, we will issue a refund as per our refund policy.
- Replaced items do not get a new warranty period.
Congratulations on your purchase! 🎉 Welcome to the Little Rishi family.
We appreciate your trust in us and are committed to providing you with the best experience. 😊
